Monday 8 August 2011

In detail: Exchange Online: Features

Have you spent hours trawling the internet trying to find out exactly what is included with Microsoft Office 365?  Well search no longer!

Microsoft have finally released information detailing the real nuts and bolts of the Office 365 products and we will be summarising them here.  I will be starting with Exchange Online:


Exchange Online Features
Subscribers to Exchange Online benefit from a set of features that are common to all of the Microsoft business-class cloud services:


·         Secure access: Each offering from Microsoft Office 365 is accessed through 128-bit Secure Sockets Layer (SSL) or Transport Layer Security (TLS) encryption. Anyone who intercepts a communication sees only encrypted text.

·         Intrusion monitoring: Microsoft continuously monitors the Office 365 systems for any unusual or suspicious activity. If Microsoft detects such activity, it investigates and responds appropriately. In the unlikely event that a significant incident occurs, the customer is notified.

·         Security audits: Microsoft regularly assesses the Office 365 infrastructure to ensure that the latest antivirus signatures and required security updates are installed, and that high-level configuration settings are in compliance with Microsoft security policies. For details, refer to the Security and Service Continuity for Enterprises Service Description.

·         High availability: Microsoft Office 365 services have a 99.9-percent scheduled uptime. If a customer’s service is affected, Office 365 offers financial remedies subject to the terms and conditions of the SLA. For details, refer to the Service Level Agreement for Microsoft Online Services.

·         Service continuityRedundant network architecture is hosted at geographically dispersed Microsoft data centers to handle unscheduled service outages. Data centers act as backups for each other: If one fails, the affected customers are transferred to another data center with limited interruption of service.

·         Microsoft Online Services Portal: This easy-to-use website is the center for activities related to Microsoft Office 365. The portal provides services based on each organization’s specific needs. Prospective subscribers can use the portal to sign up for a free trial. End users accessing the portal can find online help, open Microsoft SharePoint site collections, and launch Microsoft Outlook® Web App. Administrators can manage users, administer services, download tools, and learn about service administration from online help.

·         Directory Synchronization tool: For subscribers with Active Directory® directory services deployed on-premises, this tool helps keep the on-premises Active Directory and the Microsoft Office 365 directory synchronized.

·         Remote administration: With Microsoft Windows PowerShell™, administrators can perform many tasks using a script or automated process. For example, tasks such as creating users, resetting passwords, assigning licenses, and obtaining service-use data can be fully automated. 

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